Practice · Managed IT
We run every layer of
your IT.
Managed IT services for mid-market and enterprise — identity, endpoints, network, cloud, SaaS, backup, helpdesk — run end-to-end by senior practitioners. One partner replaces seven vendors. No tier-1 helpdesk script-readers, no offshore phone trees. The substrate the rest of the modernization stack sits on.
$310/user/month all-inclusive boutique tier · 24/7 helpdesk · M&A integration capable
What we run
Ten components. Senior on every one.
Identity + Access
Entra ID / Okta, MFA, conditional access, joiner-mover-leaver automation, privileged access management.
Endpoint Management
Intune (Windows + iOS), Jamf (macOS), Android Enterprise. EDR deployed, encryption forced, OS patched on cadence.
Network + ZTNA
Fortinet / Palo Alto / Meraki firewalls, Cloudflare Access / Zscaler ZPA, segmented Wi-Fi, hardened DNS.
Cloud Infrastructure
AWS / Azure / GCP — multi-account architecture, IaC (Terraform), guardrails, cost optimization, audit logging.
SaaS Portfolio Management
Vendor consolidation (typically 30-50% reduction year one), SSO rollout, license optimization, renewal management.
Backup + Disaster Recovery
Veeam / Druva / Rubrik, immutable storage, quarterly restore tests, written DR runbook with RTO/RPO targets.
Helpdesk
US-based, senior-only. P1 SLA 15 min, P2 1 hour. Slack/Teams native. ITIL-aligned.
Asset Management
Hardware + software inventory, three-year refresh standard, software install governance, e-waste with destruction certs.
Vendor + Procurement
Single point of contact replaces 80-vendor sprawl. Contract review, renewal negotiation, vendor consolidation business cases.
M&A Integration
Pre-close due diligence, Day-1 integration plan, 30-60-90 day full integration of identity / endpoints / network / SaaS.
Why the partnership outperforms commodity MSPs
$310 per seat is not a markup.
It’s the cost of senior coverage.
Boutique-luxury MSPs in the upper quartile price all-inclusive at $310/user/month average for mid-market and enterprise customers. The 67% premium over commodity SMB MSPs ($185/user/month average) is the cost of staffing senior engineers, an in-house SOC, and on-call CISO time — not margin.
Senior-only staffing. Every analyst on your account has held an IT director or senior engineer role. No tier-1 helpdesk script-readers. No outsourced offshore phones.
One number, one partner. Replace the seven-vendor sprawl with a single relationship. Quarterly business reviews with a senior advisor, annual architecture reviews tied to your business goals.
M&A capable.Most MSPs can’t integrate an acquisition. We can — pre-close due diligence through 30-60-90 day integration of identity, endpoints, network, SaaS.
Compliance built into operations. Evidence is collected as we work, not as a separate audit project. Your auditors get a refreshed evidence package every quarter.
Specifics
Read the detail.
Managed IT for Mid-Market
Combined MSP+MSSP for partners who want to consolidate.
Read moreMicrosoft 365 + Entra ID
Tenant administration, license optimization, governance, MFA + conditional access.
Read moreBackup + Disaster Recovery
Immutable backup, SaaS backup (M365, Salesforce, GitHub), tested DR.
Read moreIT Helpdesk
Senior-staffed, US-based. No tier-1 script-readers.
Read morePricing
Bundled. Or stand-alone.
Inside the partnership: Managed IT is bundled into the $500K-$1M-$3M/year envelope. No public per-seat menu.
MSP stand-alone (rare, for partners with mature security elsewhere): $30K-$120K/month depending on size and complexity.
Reference math: 100 seats × $310 × 12 = $370K/yr; 200 seats = $744K/yr; 500 seats = $1.95M/yr.
Six months minimum. Schedule directly or call.
Who you’ll work with
Quinnlan Varcoe
CEO and Founder · OSCP · GIAC × 10 · 17 credentials across the practice
Twenty years running production IT environments. Identity, endpoints, network, cloud, SaaS, backup. Senior architect, not a salesperson.
Every partnership begins with me. Not a sales rep, not an account executive, not a junior. The first call, the diagnostic, the strategy work — that’s mine.
Ready to consolidate?
Schedule a callTrusted by partners across the practice
Reviews
From the senior people
who’ve worked alongside Quinn.
The named companies beside each reviewer are their employers — not Varcoe partnerships. Each quote is a professional reference from someone who’s shipped work alongside Quinn directly.
“The partnership model isn't marketing language with Quinn — it's how she actually works. Senior judgment, single accountable contact, and the rigor to integrate across IT, security, and AI under one roof.”
Aaron Birnbaum
Managing Partner
“Quinnlan brings more than expertise — she brings strategic alignment. The ability to scale operations without sacrificing depth is exactly what serious organizations need from a modernization partner.”
Caroline Lombard
Threat Specialist
“I've worked with Quinnlan on incidents most teams couldn't navigate — Log4j among them. The technical depth and the calm under fire are real, and they're rare.”
Justin Cox
Senior AWS Security Analyst
“One of the most seamless collaborations I've had in this industry. Composure under pressure, technical precision, and the kind of credibility that compounds — exactly the senior bench a modernization partnership needs.”
Soufiane Jihadi
Senior Incident Response Consultant
Original references collected on the legacy Varcoe site · LinkedIn endorsements available on request